Tag: Housing associations
-
Building repairs must be more people centric, says Housing Ombudsman
Housing associations and local authorities must prioritise people-focused building repair services to avoid serious failings, according to a new Housing Ombudsman report. Following the introduction of Awaab’s Law, the latest Severe Maladministration report outlines the importance of connecting the household’s circumstances to the condition of the property. It highlights a number of complaints from residents where…