Tag: Client
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Calling all construction clients – take the CIOB/CM client survey
The survey supports the CIOB client strategy, which aims to strengthen collaboration and understanding between clients and the wider construction industry. By capturing up-to-date insight into client priorities and challenges, the results will help inform CIOB policy and guide best practice across the sector. View the original article and our Inspiration here
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How Premium Transport Elevates Construction Client Experience
First impressions are lasting, especially in the high-stakes world of construction. While the quality of your build is paramount, the journey your corporate clients take both literally and figuratively shapes their perception of your brand. From site visits to crucial contract negotiations, every touchpoint matters. Integrating premium transportation is a powerful, often overlooked, strategy to…
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Katie Schiavi Named IA Corporate Director of Client Services
IA Interior Architects is pleased to share that Katie Schiavi, WELL AP, has joined the firm as a Corporate Director of Client Services. Katie brings nearly 20 years of experience to the role, with notable expertise in driving growth, forging partnerships, and expanding pipelines across complex industries. She has led impactful business development efforts for…
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Former Clarion director to chair CIOB’s client steering group
The Chartered Institute of Building (CIOB) has appointed Ayo Allu FCIOB as the new chair of its client steering group. Allu has been a CIOB client champion and a member of the steering group since 2023 and works as a principal consultant at AAA Project Services. Ayo Allu FCIOB will take over the role in…
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‘Our client says we haven’t made a valid application for payment’
In a recent case, 1st Formations Ltd v Lapp Industries Ltd [2025] EWHC 1526 (TCC), the court looked at whether the AFP for a payment on account was valid. In this case, the contractor stated that the sum due was £341,854.32 (including VAT), but the payment “requested on account” was £100,000 plus VAT. In addition, the sums were…
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CIOB Awards 2025: Client
Winner: Merseyside Fire and Rescue Authority The new Merseyside Fire & Rescue Service Training and Development Academy in Aintree will be used to help fire and rescue teams up and down the country prepare for emerging risks. The state-of-the-art development houses a four-bay operational fire station, the National Resilience Centre of Excellence, and canine training…
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Our First Design Coaching “Client” – With 3 Kids Under 3, A Builder-Grade Kitchen And A Lot Of Ideas
A couple of months ago we put out the call to find a reader (or apparently two, more on that later) to help coach through a remodel. It was extremely hard to choose the right family/project – I wanted to do all of them. Some were a full house “where do I start – it’s…
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How to Navigate the Challenges of Cost and Client Loyalty
Over the past five years, small and midsize construction businesses have been hit hard by supply chain disruptions, inflation, and geopolitical pressures that have driven up material costs and intensified labor shortages. While some market conditions have stabilized since the initial upheaval, many contractors still face persistent challenges, affecting their cash flow and bottom line. …
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CIOB publishes updated Client Guide
CIOB has published a new edition of its Construction Client Guide: Leading Projects in the Built Environment. This second edition explains how projects are structured and managed, and what to look out for along the way, empowering clients with the knowledge and skills they need to succeed. It is aimed primarily at clients tasked with…
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‘Our main contractor client is withholding payments. What can we do?’
This isn’t the first, and certainly won’t be the last, time I’ve heard about a subcontractor protesting about being treated unfairly by a main contractor client. When I was taking my first steps in the industry I’ve grown to be so passionate about, things were a lot more difficult for subcontractors. That may sound hard to…